This Privacy Statement explains how Gilead Sciences, Inc., and its wholly owned subsidiaries and successors, including Kite Pharma, Inc. (together referred to as “Gilead”), handles personal information in connection with its products, services, apps, and websites both online and offline (collectively, the “Services”), as well as the rights and choices individuals have regarding such personal information.
Residents of certain jurisdictions may be entitled to additional disclosures regarding their personal information under the laws of those jurisdictions. Please refer to the section titled, “Additional Privacy Information for Certain Jurisdictions” below for more information.
Gilead will process your personal or sensitive personal information in accordance with applicable data protection laws and this Privacy Statement. Please note that where required by law, we will obtain your consent.
Except as otherwise noted below, this Privacy Statement applies to the personal information that Gilead processes related to:
Additional notices. In some cases, additional or supplemental privacy notices may apply to certain personal information that we collect and process. Such notices are generally intended to supplement this Privacy Statement by providing additional information for certain personal information and business activities. For example, we may provide notices to individuals who participate in patient support and assistance programs sponsored by Gilead in order to provide additional or more specific information to participants about the processing of their personal information related to such programs. We may also provide specific notices and obtain specific consents from clinical trial participants. To the extent there is a conflict with this Privacy Statement, the additional or supplemental notice will control, where applicable, with respect to the personal information subject to such notice.
We collect personal information from various sources including:
The personal information that we collect and process varies depending upon our relationship and interactions with you. As further described below, we may collect personal information directly from individuals, as well as from third parties and via automated means, such as cookies, web beacons, pixels, and web server logs related to the use of our Services or an individual’s interactions with Gilead.
You may choose not to give us personal information when we ask for it. However, if you decide not to provide certain personal information, it may restrict our relationship with you. For example, we may not be able to provide you with the Services you have requested.
Personal information provided to Gilead. We may collect and process personal information that you provide to us, as well as personal information about you that is provided on your behalf (such as by your authorized representative, legal guardian, healthcare provider, and others with whom you interact related to our Services). This information generally includes:
Information collected from third parties. We may also collect personal information about individuals from other third-party sources, such as social media platforms and channels, forums and other third-party sites, and public databases, as well as from other third parties who support our business activities.
For example:
Gilead may combine or aggregate the information we collect from third party sources with the information we may collect about you directly or otherwise.
Information we may collect via automated means or derive about you. We may also collect personal information related to your use of our Services and your interactions with us and others related to our Services, including information we derive about you and your use of our Services. Such information may include your device and browser information, activities and usage data about your use of our Services, and location information derived from your IP address or (with you permission) your mobile device.
For information about our collection of personal information via cookies and similar tracking technologies, and the choices you have regarding our use of cookies and related information collection, please see our Cookie Statement.
Depending on your relationship with Gilead, in general, Gilead collects and processes personal information for the following purposes:
Gilead processes personal information where it has a legal ground for doing so. Certain laws, such as the GDPR, UK data protection law, and similar laws, set forth specific legal grounds for our processing of personal information. Legal grounds for the processing of personal information under such laws include:
Generally, we disclose the personal information we collect as described in this section:
We may also disclose personal information as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request.
We and our third-party providers use cookies, web beacons (also referred to as pixels or tags) and similar technologies within our Services to automatically collect information about the use of our Services. Cookies are small text files that are transferred to your computer or mobile device by a website. Web beacons are small files that are embedded into a webpage and can track users, similar to a cookie. The information collected by cookies, web beacons and similar tracking technologies varies depending on the website or Services being used, but may include non-identifying information, as well as personal information, such as details regarding the device or browser you are using, your IP address, the previous website you visited, the links you clicked, pages you visited and other usage and browsing activity.
We and our third-party providers use this information to analyze and understand how users access, use and interact with our content and Services, to identify and resolve bugs and errors, and to secure, protect, optimize and improve the performance of our Services (such as to enable language settings on a website). In addition, some of our websites and Services may include advertising and targeting cookies and tags that are used by us and third parties to personalize content and ads within the Services and to better target advertising on third party sites, mobile apps and online services. These third parties may combine the information collected via cookies, web beacons and similar technologies on our Services with similar information collected on third party sites, mobile apps and online services.
To learn more about the use cookies, web beacons and other tracking technologies, including targeting cookies and tags, on the Services, please see our Cookie Statement.
Managing Your Cookie Preferences. We make available several ways for you to manage your preferences regarding targeted advertising and cookies on our websites as described below:
Custom Lists and Matching. We may also disclose or make available certain customer list information (such as your name, email address and other contact information) to third parties so that we can better target ads and content to you across third party sites, platforms and services. In some cases, these third parties may help us to enhance our customer lists with additional demographic or other information, so we can better target our advertising and marketing campaigns. You can opt out of this type of targeted advertising to you by submitting an opt out request to us as set forth in the “Your Privacy Rights and Choices” section below.
Aggregate Data and Non-identifiable Data
We may also use and disclose aggregate, anonymous, and other non-identifiable data, and in some cases de-identified data, related to our business and the Services for quality control, analytics, research, development and other purposes. Where we use, disclose or process de-identified data (data that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or personal or household device) we will maintain and use the information in de-identified form and not attempt to reidentify the information, except in accordance with applicable laws.
Gilead operates all over the world. Therefore, we may need to transfer personal information outside of the country where it is collected for the purposes, and in the manner, set out in this Privacy Statement, including to servers and other storage facilities. To the extent that any personal information is sent outside of an individual’s country, it is subject to the laws of the country in which it is, and may be subject to disclosure to the governments, courts, or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country, which may not provide an equivalent level of protection to the laws of your home country.
Gilead implements appropriate safeguards to protect personal information, such as entering into contracts that contain standard data protection clauses. Where Gilead has knowledge that a service provider or affiliate is using or disclosing personal information in a manner inconsistent with this Privacy Statement, Gilead will take appropriate steps to prevent or stop the use or disclosure. You can request a copy of the safeguards referenced in this section by contacting us as set forth in the “Contact Information” section below.
We retain the personal information we collect only as reasonably necessary for the purposes described in this Privacy Statement, in accordance with our records retention policies, as required under applicable law, or as otherwise disclosed to you at the time of collection. The criteria used to determine our retention periods includes: (i) the length of time we have an ongoing relationship with you; (ii) whether we have a legal obligation to retain the information; and (iii) whether retention is necessary due to the nature of our business activities (for example, enforcing other applicable program or participation terms and conditions, or any active litigation or regulatory investigations).
Gilead has implemented safeguards to protect the personal information we collect. However, we cannot guarantee that such measures are 100% effective at preventing theft, loss, unauthorized access, use or disclosure and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such information. Gilead urges you to exercise caution when transmitting personal information over the internet and to store your passwords in a safe place.
You may have certain rights which depend on Gilead’s reason for processing your personal information, local laws, and exceptions to those laws in your jurisdiction, as described in this Section. In addition, residents of certain jurisdictions may be entitled to additional rights under the laws of those jurisdictions; please refer to the section titled, “Additional Privacy Information for Certain Jurisdictions” below for more information. We will not restrict or deny you access to our Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Services.
Marketing communications and reminders: You may unsubscribe or opt-out from our marketing emails and future communications at any time by following the instructions included in those emails.
Access, correction, and deletion. You may have the right under applicable law to review, correct, and request deletion of your personal information. You may submit a request to access, correct, and delete personal information, or another privacy request, through our
You may also submit a request to us as set forth in the “Contact Information” section below. We will respond to your request as required by applicable law. When you submit a request regarding your personal information, we reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains and allow only those individuals or their authorized representatives to exercise rights with respect to that information.
To help us respond to your request, all communications to Gilead should include the sender’s name and contact information (such as email address, phone number or mailing address), and a detailed explanation of the request. In addition, communications related to Gilead websites should include, as applicable, the email address used for registration and the Gilead website address on which personal information was provided. Email requests to delete, amend, or correct personal information should include “Deletion Request” or “Amendment/Correction Request”, as applicable, in the subject line of the email. Gilead will endeavor to respond to all reasonable requests in a timely manner, and in any case, within any time limits prescribed by applicable local law.
Please note that Gilead may not be able to comply with a request where personal information has been destroyed, erased or made anonymous in accordance with Gilead’s record retention obligations and practices, or where we are unable to verify your identity.
Our Services are not targeted to children, and we do not knowingly collect personal information from children under 13 without parental consent. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. If you are a parent and you believe we have collected your child’s information, please contact us as set forth below in the “Contact Information” section.
Links to other websites, services, and applications that are not operated or controlled by Gilead (“Third-Party Services”) may be contained in our Services. This Privacy Statement does not apply to the Third-Party Services. Please review the applicable privacy statements of any Third-Party Services before providing any information to or through them.
Any questions, concerns, or complaints regarding handling of personal information by Gilead, or related to revocation of consent to collect, process, transfer, or disclose your personal information should be directed by email to privacy@gilead.com.
You may also contact us by telephone at +1 (833) GILEAD2 (+1 (833) 445-3232), or by mail at the following address:
Gilead Sciences, Inc.
Attn: Privacy
333 Lakeside Drive
Foster City, CA 94404
USA
Gilead may update this Privacy Statement from time to time. Gilead will provide notice of such changes by updating the effective date listed on this Privacy Statement. If we materially change how we process your personal information previously collected by us, we will not use the personal information previously gathered without providing notice and/or obtaining your consent. Please check this Privacy Statement frequently for the latest information on our privacy practices.
Additional Privacy Information for Certain Jurisdictions
Singapore Supplement – additional information for individuals who are located in Singapore
In compliance with the Singapore Personal Data Protection Act (”PDPA”), we may collect, use or disclose your personal data without your consent for the legitimate interests of Gilead or another person. In relying on the legitimate interests exception of the PDPA, Gilead will assess the likely adverse effects on the individual and determine that the legitimate interests outweigh any adverse effect.
In line with the legitimate interests’ exception, we will collect, use or disclose your personal data for the purposes described in this Privacy Statement, as well as otherwise permitted by law. This may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter.
Gilead may transfer your personal information to a third party outside of the country in which you are located, but we will take steps as reasonably necessary to ensure that your personal information continues to receive a standard of protection that is at least comparable to that provided under the privacy laws of the country in which you are located.
Gilead has appointed a data protection officer responsible for overseeing its compliance with data protection law, who can be contacted at dpo@gilead.com, including if you wish to access or request correction to your personal information or if you have any other queries about how we process your personal information. If you are not satisfied with our processing or our response to you, you may also lodge a complaint with the supervisory authority in your country.
Effective Date: [16] September 2024.